Privacy policy

# Privacy Policy## IntroductionUrban Cultural Guides Mexico City is committed to protecting your privacy. This policy explains how we gather, use, and safeguard your personal information. By using our services, you agree to the terms of this policy.## Data Collection

1. Personal Information: We collect personal information such as your name, email address, and phone number when you book our tour services. This helps us manage reservations and provide you with a personalized experience.
2. Payment Information: We may collect payment information to process transactions for our services. This data is encrypted and stored securely to protect against unauthorized access.
3. Usage Data: We gather information about your interactions with our website and services. This may include IP addresses, browser types, and pages viewed. We use this data to improve our services and enhance user experience.
4. Cookies: Our website uses cookies to remember your preferences and personalize your experience. You can control or disable cookies through your browser settings, but this may affect the functionality of our site.
5. Third-Party Services: We may use third-party services to perform certain business functions. These providers may have access to your personal information for the sole purpose of performing tasks on our behalf and are obligated to protect your information.
6. Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities.
7. Data Security: We implement industry-standard security measures to protect your data. However, no method of internet transmission or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your information.
8. Access and Control: You have the right to request access to your personal information, ask for corrections, or request deletion. Please contact us if you wish to exercise these rights.

## Children's PrivacyOur services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.## Changes to This PolicyWe may update our Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date will be revised. We encourage you to review our policy periodically for any updates or changes.## Contact UsIf you have any questions or concerns about our Privacy Policy, please reach out to us. We are here to help and address any issues you may have regarding your privacy and personal information.